PARTNER EFFECTIVENESS SYSTEM!
Our industry is too frequently stuck in an antagonistic relationship between you and your 3rd party outsourcer. Ongoing performance issues, low investment in improvement, defensive posturing, and frustration are all persistent traits of our industry.
Wherever you are now:
Wherever you are on the Partner Life-Cycle, SwitchGear can put in place all or parts of a system designed to achieve an outstanding yet cost effective customer experience.
Finding a Partner
Managing a Partner
Fixing a Partner
“From the first day that we were exposed to the energy and expertise that SwitchGear brought to our site, we knew we had made the right decision. They completely customized the program to suit the call types that we handled, and consistently went well beyond our expectations.”
Kevin Marchment | Senior Manager - Operations, HGS