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Articles on Vendor Outsourcing + Management

ASK AFFY – Off Shore Outsourcing as a Cost Cutting Option

Q – I am told by our Executive that I should look at off shore outsourcing as a cost cutting option. What things should I know or consider that will help me present a well thought out recommendation?

SGI – Managing the perception of how you are doing your job

A client recently exclaimed; “if everyone around here would just manage their jobs and not the perception of how they are doing their jobs … we’d be unstoppable!”

SGI – Smeared around like Peanut Butter

Escalating complexity, role confusion and changing / conflicting priorities, all combine to create hidden risk and waste.

SGI – Great Leaders Know Why

We all acknowledge that great leaders drive better results – hey, that sounds like a competitive advantage! – so why do we invest so little to develop better leaders than our competitors?

SGI – The Steps to Accountability

There isn’t a leader on the planet that doesn’t want to grow her team’s ability to cultivate and implement individual accountability. Yet the growing season from strategic intent to disciplined execution must weather misunderstanding,

SGI – It is tough having tough conversations. Tougher not to!

It is said, “The measure of success is not whether or not you have a tough problem to deal with, but whether it’s the same problem you had last year.”

SGI – 8 Steps to Successful Tough Conversations

You are on your way to have that tough conversation with your employee, peer, boss or loved-one. Your head is quickly filling up with a multitude of thoughts…”I am not sure how to say it…The last time didn’t go so well…I’m worried about his reaction…What if I make things worse?”

SGI – Answer Management - Excerpt Part 2

Look at why Knowledge Management (KM) is an escalating obstacle to improving the performance of many sales and service teams, and why some operations are slowly becoming obsolete.

SGI – Trying for the Checkmark

The IT, Training, and Marketing primes were anxious to get the next signoff at the Project Launch meeting. As the skilful Project Manager reviewed each project task he repeatedly asked….

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