Q – I am told by our Executive that I should look at off shore outsourcing as a cost cutting option. What things should I know or consider that will help me present a well thought out recommendation?

A client recently exclaimed; “if everyone around here would just manage their jobs and not the perception of how they are doing their jobs … we’d be unstoppable!”

Escalating complexity, role confusion and changing / conflicting priorities, all combine to create hidden risk and waste.

We all acknowledge that great leaders drive better results – hey, that sounds like a competitive advantage! – so why do we invest so little to develop better leaders than our competitors?

There isn’t a leader on the planet that doesn’t want to grow her team’s ability to cultivate and implement individual accountability. Yet the growing season from strategic intent to disciplined execution must weather misunderstanding,

It is said, “The measure of success is not whether or not you have a tough problem to deal with, but whether it’s the same problem you had last year.”

You are on your way to have that tough conversation with your employee, peer, boss or loved-one. Your head is quickly filling up with a multitude of thoughts…”I am not sure how to say it…The last time didn’t go so well…I’m worried about his reaction…What if I make things worse?”

Look at why Knowledge Management (KM) is an escalating obstacle to improving the performance of many sales and service teams, and why some operations are slowly becoming obsolete.

The IT, Training, and Marketing primes were anxious to get the next signoff at the Project Launch meeting. As the skilful Project Manager reviewed each project task he repeatedly asked….